Skip to main content

Update the organisation email address

Change the sender and contact email addresses used by your website for notifications and contact form messages.

Written by Cristiana Ghinea

You can keep your organisation’s email details up to date by updating the relevant fields in the Manager.

Steps to update email addresses

  1. Open the Manager.

  2. Click Settings.

  3. Click Set-up, then select General.

  4. Update the following fields as needed:

    • Platform email(s) notification: Enter the email address you want to use as the sender for outgoing emails sent by the platform, such as donation confirmations. Use comma-separated values if you want to include more than one address. Make sure this is a working email address to monitor any replies.

    • Contact us email(s): Enter the email address to receive platform notifications and messages from your website’s contact form. Use comma-separated values if needed.

  5. Click Update Settings to save your changes.

📌 Note: Only use valid, monitored email addresses so you do not miss important notifications or enquiries.

Related Articles
Did this answer your question?