Cover our costs is a feature on the platform which gives your donors the option of topping up their donation to cover the costs associated with processing the donation, ensuring that their entire donation goes to your organisation.
📌 Note: Turning this feature on will add a check box on all your donation forms giving your donors the option to top up their donation to cover your processing costs.
Set up the 'Cover our costs' feature
To turn the 'Cover our costs' feature on and edit its settings simply click the Settings module in the Manager, click Set-up in the side menu on the left hand side and click Donations to open up the block.
Beneath the donation amount fields, three options will be displayed:
Show 'Cover our costs': Select this checkbox to turn the feature on so the option displays on your donation forms.
Cover our costs text: Use this field to edit the text which displays to donors on your donation forms. By default the text that displays to donors is "to cover our payment processing fees".
Processing cost percent (%): Use this field to set the percentage of the donation which should be added to cover your processing costs. By default the percentage is set to 2%, but you can change this to any percentage figure you'd like, or include multiple options for donors to choose from by adding the values, separated by commas (eg 2,5,10 will give people the option to add 2%, 5% or 10% of their donation).
When you've finished updating the settings close the block and click Update settings at the bottom of the page.