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Newsletter Reports

This article explains how to check which supporters confirmed they want to receive our newsletter, where to find the newsletter and how to troubleshoot issues.

Written by Cristiana Ghinea

If you’re using the platform’s newsletter sign up form on your website to allow website users to sign up to receive your newsletter you can use the Reports module to export a report containing details for all users who have signed up to receive your newsletter.


To export a newsletter sign up report:

  1. Select the Reports module in the Manager.

  2. Use the Please select a Report drop-down and select the People report.

  3. Use the Group Type / Group drop-down and select Newsletter Sign ups.

  4. Use the Show users drop-down and select All users who have signed up to your newsletter or simply those who Registered or updated their preferences between certain dates.

  5. When you're ready to view your report click Export CSV file.

📌 Note: This report will only show Active signups. These are people who have clicked the confirmation email set after registering. People who fail to click the confirmation link will not show.

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